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Customer Service

If you are a current 1Plug customer and require assistance, please contact us at using the methods listed below:

Phone: (510) 769-6415
Email: IM@1plug.com

We thank you for trusting us with your critical information systems. To ensure that we are able to assist you as efficiently as possible, we ask that you have the following available you call.

  1. Your 1Plug Customer ID number
  2. Access to the affected systems
  3. A description of the failure
  4. A list of systems affected
  5. Someone, preferably on site, to assist with troubleshooting