Some enterprises experience very high costs associated with their down time. These firms usually create and practice recovery procedures regularly and, in some cases, even practice for catastrophic events such as loss of whole facilities. For these customers, we have created the 1Plug OnCall service. With the OnCall service, customers have access to trained personnel that are ready to respond to a recovery request at any time, bringing the customer's data to the new recovery site anywhere in the country within hours. This premium service is only available to 1Plug Enterprise Data Protection customers located within the continental United States.
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